Business Hours: Mon - Sat, 9:30am - 8pm
FAQ's
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How to book for my trip?
Take a look at our sections on HAJJ, UMRAH and WORLDWIDE, once you have decided where you would like to travel and when you would like to travel, give us a Ring or Email us using our Contact Us form.
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How can I pay for my trip?
We accept Bank transfers and Cheques only.
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Can I get a refund if I cancel my booking?
Low cost airlines bookings, Hajj & Umrah bookings are non-refundable. However in the case of emergency or death, contact one of our advisors. For others see individual Cancellation policy with respect to worldwide Hotels and Worldwide Flights.
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Can I change my trip dates
Hajj & Umrah Hotel bookings & Flights can’t be amended. For others bookings see individual Policy you will incur charges. We advice customers to talk with one of our staff members for guidance.
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Does my ticket price include all the departure taxes?
The fuel surcharge tax is usually included in the airfare; however some airports may charge local airport tax. So it is advisable to check prior to departure.
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Does my trip include Travel insurance?
No, travel insurance is not included. We recommend our customers to take out travel insurance for their own travel protection.
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When do I get my written confirmation for my booking?
Once the booking is confirmed and you have fully paid invoice for your trip. The confirmation slip will show Passenger Detail, Hotel’s Name (in case of Hotel Booking) or Flight Detail (in case of flight Booking).
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